Prove your tenants received their documents
Email attachments won't hold up at tribunal. HouseFile creates timestamped, exportable evidence every time a tenant views a document.
14-day free trial · No credit card required
14 Maple Street, London
Tenant: Sarah Johnson
Gas Safety Certificate (CP12)
Acknowledged
2 May 2026, 09:32
Energy Performance Certificate
Acknowledged
2 May 2026, 09:34
Information Sheet
Acknowledged
2 May 2026, 09:35
Tenancy Agreement
Acknowledged
2 May 2026, 09:36
Deposit Protection Certificate
Acknowledged
2 May 2026, 09:37
Timestamped record stored permanently · Exportable as PDF for tribunal evidence
If a tenant disputes receipt, can you prove it?
Failure to provide these documents can result in fines up to £30,000. In any dispute, the burden of proof is on you.
Email attachments don't prove the tenant opened them. At tribunal, this matters.
Why not just use Google Drive?
Generic file sharing wasn't built for landlord compliance. Here's the difference.
Google Drive / Dropbox
- Only shows if link was clicked
- No proof of which documents were viewed
- No tenant acknowledgement
- Won't hold up at tribunal
HouseFile
- Timestamped log of every document viewed
- Tenants explicitly acknowledge receipt
- PDF export for tribunal evidence
- Expiry reminders so you never miss a renewal
- Built for UK landlord compliance
Managing an HMO property?
HouseFile tracks document delivery for each tenant individually. Share one property link, get separate timestamped proof for every person in your HMO. A 6-bed HMO costs the same as a studio flat — we charge per property, not per room. Learn how HMO landlords use HouseFile
Work with a letting agent or property manager?
Give your agent or property manager access to upload documents and manage tenants on your behalf. Grant viewer, editor, or full manager access to specific properties or your entire portfolio.
Trusted by UK landlords
What landlords say about HouseFile
“HouseFile gives me peace of mind that I can prove compliance if I ever end up at tribunal.”
Kaye
Landlord, 6 properties
“I used to email documents and hope tenants opened them. Now I have actual proof they viewed every one.”
David
HMO Landlord, 3 properties
“The QR code on the fridge has cut my tenant calls in half. They just scan it for everything they need.”
Rachel
Landlord, 2 properties
Beyond compliance
Also useful for reducing tenant queries
Print the QR code and stick it on the fridge. Tenants scan it to access manuals, contacts, and documents anytime.
Appliance manuals
Boiler, washing machine, oven instructions
Emergency contacts
Plumber, electrician, your number
Utility information
Meter locations, supplier details
Bin collection days
Local council schedule
Welcome message
WiFi password, check-in instructions
House rules
Parking, guests, quiet hours
Relevant UK Legislation — click to expand
Energy Performance of Buildings Regulations 2012
EPC must be provided free of charge to tenants. Fines up to £5,000 for non-compliance.
Gas Safety (Installation and Use) Regulations 1998
Gas safety record must be given to tenants within 28 days of the annual check.
Electrical Safety Standards Regulations 2020
EICR must be provided before tenancy starts and after each inspection.
Housing Act 2004
Deposit protection and prescribed information requirements.
Immigration Act 2014 (Right to Rent)
Landlords must verify tenants have the right to rent in the UK before tenancy starts. Fines up to £20,000 per occupier.
Consumer Rights Act 2015
Tenants must receive a copy of the tenancy agreement. Terms must be fair and transparent.
Renters' Rights Act 2025: The new legislation maintains all document requirements and introduces additional protections for tenants. Landlords who cannot prove compliance may face increased penalties and weaker positions in disputes.
This is general information, not legal advice. Always consult current legislation or a solicitor for your specific situation.
Less than the cost of one missed compliance document.
Simple, transparent pricing
Choose the plan that fits your portfolio size.
Essential
1-3 properties
£4.99/month
- Up to 3 properties
- Store all your compliance documents
- One link for tenants to access all documents
- Links expire automatically at tenancy end
14-day free trial included
HMO friendly pricing: We charge per property, not per room. A 6-bed HMO costs the same as a studio flat — unlike most property software.